SHIPPING & RETURNS
We have partnered with UPS to provide an on time and quality shipping experience. Please note that if for any reason your shipment will be delayed we will update you as soon as possible. Orders are only shipped during Business Days – Saturday & Sunday are not considered Business Days.
Standard 3-6 Business Days $4.99
Express 2 Business Days $15
2nd Day Express
RETURNS & EXCHANGES
We are happy to exchange or return any ARCH purchased merchandise to you within 14 days of receiving the original order. Returns and exchanges will not be honored if items have been used, worn, or damaged. Items that do no qualify for a refund or an exchange will not be processed. Customer will be notified and items will be sent back to customer upon request.
Please fill out the below forum to request a return or exchange. Please include all required fields.
Note that if inventory isn’t in stock for desired exchange, you will be refunded and alerted when the style is back in stock.
For additional questions please email us at Returns@ArchNYC.Co